SIP Trunking (Session Initiation Protocol Trunking) is a modern alternative to ISDN lines that most organisations use to make phone calls. The most common way for organisations to connect to the Public Switched Telephone Network or PSTN was by a Private branch Exchange or PBX. This allows the business to allocate phone lines and numbers among hundreds and thousands of employees.
SIP Trunking allows you to achieve the same thing but cheaper and more efficient. SIP Trunks route calls over the internet just like how email, images or text travel through the internet. This enables you to manage your data and phone calls on a single network.
When you switch to SIP Trunking, you eliminate maintenance cost for two separate networks that basically serves the same purpose. You can send instant messages, videos, emails and voice calls through the same system instead of using different software for each. You can also bring different services like digital faxing, voicemail, IVR etc in one neat package. You can even integrate SIP Trunks with other enterprise software like CRM and ERP systems and improve productivity and reporting.
To switch to SIP Trunking you must have a SIP Capable PABX or SIP gateway. (If you don’t have this, not a problem looks into REACH HOSTED VOICE for more information.)
Do you need help choosing the right service for your business needs? We can create a solution specific for your business needs and help your business run significantly cost effective and efficient. give us a call on 1300 073 224 or request a free consultation below.